FAQs

Wrap Hamper is an online gift shop based in Karachi, Pakistan, offering unique and high-quality gift items. We provide express gifting services for overseas Pakistanis to send gifts to their loved ones in Pakistan.

Wrap Hamper is a tax-registered company with NTN No. 9288947, authorized by FBR Pakistan, ensuring our legitimacy and trustworthiness.

We do our best to deliver your gifts on your specified dates or to expedite standard orders. However, the following reasons may prevent us from meeting the specific dates:

• Late approval of the payment
• Late placement of order
• Invalid address/telephone number
• Strikes, floods, acts of nature
• Other circumstances beyond the control of the Wrap Hamper team

Every effort shall be made to provide the product as promised and deliver exactly the same product as ordered on the date and time required by the customer. However, in some rare instances, WrapHamper.com may not be able to deliver the product exactly as promised due to reasons beyond our control, such as strikes, floods, acts of nature, or any other circumstances beyond the control of the Wrap Hamper team, or due to human error by any of our team members.

Wrap Hamper shall in no way be liable, by way of compensation for any losses suffered by the customer in consequence of missed, late, or non-delivery of the gift, for any amount exceeding the value of the product order placed.

To place an order, visit our website at WrapHamper.com, browse through our collection of gift items, add your selected items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

Yes, Wrap Hamper offers custom-made gift ideas to meet your specific demands and feelings. You can contact our customer care for more information on customization options.

Once your order is placed, you will receive a confirmation email with a tracking number. You can use this number to track your order status on our website.

We accept various payment methods, including credit/debit cards, bank transfers, and online payment options. Specific details can be found during the checkout process.

While our primary service is to send gifts within Pakistan, we also serve Pakistanis in various countries who wish to send gifts to other African and Asian countries. Please contact customer care for specific international shipping inquiries.

We take special care to pack your gift items beautifully to surprise your loved ones upon receipt. Our packaging ensures that the gifts arrive in excellent condition.